How We Handle Your Information
Last updated: September 10, 2025
Who we are and how to reach us
Sports-Ground.uk is the data controller for information collected through this website. Email: [email protected]. We comply with the UK GDPR and the Data Protection Act 2018.
What we collect
Information you provide
- Contact details (name, email, phone-optional)
- Account data (email/username; passwords are stored using hashing)
- Listing content (venue details, amenities, photos, links)
- Messages, enquiries and support correspondence
- Reviews or other content you publish
Information gathered automatically
- Technical and usage data (IP address, device and browser details, page views, timestamps, referrer)
- Approximate location inferred from IP (e.g., city/region)
- Identifiers placed by cookies and similar technologies (see Cookie Policy)
Please avoid submitting special-category data or information that is not needed for using the site.
Why we use your data (legal bases)
- Operate the site (contract/legitimate interests): run the directory, keep accounts working and secure.
- Communicate (contract/legitimate interests): respond to requests and provide support.
- Improve and analyse (legitimate interests): understand aggregate usage and enhance performance.
- Security & misuse prevention (legitimate interests/legal obligation): detect fraud or abuse.
- Marketing & ads (consent/legitimate interests): show or measure promotional content where permitted.
- Legal compliance (legal obligation): keep records and respond to lawful requests.
Who we share with
- Service providers: hosting, email, analytics, advertising and security partners acting under contract.
- Venues/partners: where you choose to interact with a listing, you may be directed to the venue’s site or contact channel.
- Legal and safety: where required by law or necessary to protect rights and users.
- Business changes: if we undergo a merger, acquisition or asset sale, data may transfer with appropriate safeguards.
- Public content: anything you post publicly (e.g., reviews) is visible to other users.
We do not sell personal information.
International transfers
Your information may be processed outside the UK. Where this happens, we rely on appropriate safeguards-such as the UK International Data Transfer Agreement or standard contractual clauses.
How long we keep information
We keep personal information only for as long as needed to provide the service, comply with law, or resolve disputes. Technical logs are generally kept for a shorter period unless required for security or legal reasons.
Security
We apply administrative, technical and physical safeguards appropriate to the risk. No system is perfectly secure; take care when sharing information online.
Your rights
- Access your personal information
- Ask us to correct or delete it
- Object to or restrict certain processing
- Request data portability (where applicable)
- Withdraw consent where processing is based on consent
To exercise these rights, email [email protected]. You can also complain to the UK Information Commissioner’s Office: ico.org.uk/make-a-complaint.
Children
Our website is not directed to children under 13. If you believe a child has provided information, contact us so we can remove it.
Third-party sites
Links on our site lead to services we don’t operate. Their privacy practices are set out in their own policies.
Changes
We may update this policy from time to time. We will post the latest version here and update the date above.
Contact
Privacy questions or requests: [email protected]